Cashy Terms and Conditions
Read how our account rules, bonus conditions and player protections work together across the site.
What These Terms Cover
These Cashy terms and conditions set out the agreement between us and every player who opens an account with us. They describe how registration works, how we treat deposits and withdrawals, and how bonus offers are structured once you accept them. We ask every visitor to read this page in full before using the site, since continuing to play means accepting the rules written here.
We review and update these terms from time to time to reflect changes in how the site operates. Where a change affects an active bonus or an open balance, we apply the version of the terms in place when that balance was created. If anything here is unclear, our payment methods page explains how deposits and withdrawals are processed in more practical detail.
Eligibility and Account Responsibility
You must be 18 years or older to register an account with us, and you confirm this when you sign up. One account per person is permitted, and the details you provide during registration must be accurate and kept up to date. We may ask for identity verification as part of our KYC process before certain withdrawals are released, which protects both your funds and the integrity of the site.
Bonus Terms and Wagering
Bonus offers on Cashy, including free spins and cashback, are governed by their own specific wagering requirements in addition to these general terms. A cashback rate of 25% applies to our current cashback bonus, and any cashback credited is subject to the wagering requirements described on the offer itself before it can be withdrawn. Our bonus page sets out the different bonus types we run and how each one is structured.
We also run a VIP program for eligible players, rewarding continued activity with additional benefits over time. As with any bonus, the specific conditions attached to a VIP benefit or a cashback offer take precedence over the general wording here, so we recommend checking the offer details before opting in. Misuse of a bonus, including attempts to bypass wagering requirements through coordinated play, may result in the bonus and any related winnings being voided.
Deposit Limits and Self-Exclusion
We give players tools to manage their own activity, including deposit limits that can be set directly on an account. Anyone who feels they need a longer break can request self-exclusion, which restricts access to the account for the period chosen. These tools sit alongside the wider guidance on our responsible gambling page, and we encourage anyone with concerns to make use of them early rather than waiting.
See bonus termsPayments, Verification and Fair Play
Deposits and withdrawals on Cashy can be made using BTC and other supported methods, and every transaction is subject to the checks described in these terms. Before a withdrawal is released we may request documents to confirm identity, a standard KYC step that applies across the industry and protects against fraud. Our payments page walks through the available methods in more depth for anyone planning a deposit.
We expect every player to use the site fairly, without exploiting software errors, bonus mechanics or account sharing to gain an unintended advantage. Where we identify a breach of these terms, we reserve the right to suspend an account, void associated bonus funds, or decline a withdrawal while an investigation is carried out. Support is available through live chat for any account or verification question that arises during this process.
How a Dispute Is Handled
- Contact our support team through live chat and describe the issue in as much detail as possible.
- We review the account history, including any bonus or wagering activity tied to the dispute.
- We respond with a decision and, where relevant, the next steps to resolve the account.
Licensing and Changes to These Terms
Cashy operates under a Curaçao licence, and these terms are written to reflect that regulatory framework. We may amend individual clauses as our offering develops, particularly around bonus structures or payment options, and the current version published here is always the one in force. Continued use of the account after an update is treated as acceptance of the revised terms.
We recommend checking this page periodically, especially before opting into a new bonus or changing how you deposit. For anything not covered here, our support team can clarify how a specific clause applies to your account, and our mobile page explains how the same terms apply when playing on a phone or tablet.